Kamal Ghorui
NEW DELHI: India has tightened rules for foreign airlines operating to and from the country. Now, the DGCA can “revoke or suspend” a foreign airline’s authorisation for lapses like not meeting safety standards. In one of his first orders, DGCA chief Vir Vikram Yadav said foreign airlines “shall nominate or appoint a local representative” to deal with the regulator. While Indian carriers must follow consumer protection rules, the DGCA did not have that remit over foreign ones-this changes now. Foreign airlines must set up an effective passenger grievance redressal mechanism, maintain a complaints database, and submit periodic reports to the DGCA. Grounds for cancelling or revoking authorisation include ownership and control not vested with the designating country or failure to maintain safety and security standards. Unless urgent, action will follow consultations with the designating govt. If an airline fails to operate scheduled services to/from an Indian airport for four traffic seasons, its authorisation for that airport will be deemed suspended. Industry insiders say India is now flexing its aviation muscle as IndiGo and Air India expand, reducing reliance on foreign carriers. Foreign airlines must also apply for additional flights at least seven working days in advance and ensure they are within bilateral traffic rights and approved airport slots.
