Kamal Ghorui
Accenture CEO Julie Sweet has flagged a growing gap in Corporate America’s approach to artificial intelligence (AI). She noted that while companies are increasing investments in AI, many are still struggling to fully integrate it into their operations and workforce. Her comments come as Accenture undergoes internal changes to align its structure and talent strategy with AI-driven transformation. Sweet pointed out that organisations are allocating resources toward AI, but translating those investments into measurable transformation remains a challenge. At Accenture, this has led to a restructuring of its operating model and workforce strategy, including tying employee promotions to AI proficiency.Talking to Fortune from the backstage of the Great Place to Work For All Summit in Las Vegas, Sweet, referring to the decision to make AI fluency a requirement for career progression, said “Actually, that was a playbook.” She compared the shift to earlier digital transitions, noting that the pace of AI adoption is moving faster than previous technology cycles.
How Accenture has done internal restructuring to reflect broader industry shift
To adapt, Accenture has reworked its organisational structure, moving away from a long-standing service- and geography-led model to one designed for continuous, AI-led reinvention. The company has also introduced a talent strategy focused on reskilling employees while exiting roles where adaptation is not feasible.“We changed what the ship looked like. We really have completely changed ourselves, multiple times,” Sweet said, describing the transformation.The company has incurred restructuring charges as part of this transition while continuing to expand its global workforce. Sweet emphasised that such changes require transparency to maintain employee engagement.“Think of all the uncertainty that creates,” she said. Good communication has helped employees stay on task during the transition, she added.Accenture’s strategy is built around embedding AI skills across its workforce. Promotions are now linked to AI understanding, as the company sees future roles becoming increasingly reliant on these abilities.Sweet said the approach mirrors earlier digital transformations but is being implemented more quickly. Unlike previous shifts, where evaluation systems changed after initial adoption, AI-related expectations are being integrated earlier in the process.
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