Kamal Ghorui
MUMBAI: Niva Bupa Health Insurance posted a profit after tax of Rs 76 crore in Q3 FY26, lifting its nine-month profit to Rs 208 crore, a rise of about 74% from a year earlier. The company said the improvement reflects progress towards sustainable profitability as scale benefits and cost controls strengthened.Gross written premium for the quarter rose nearly 55% year on year to Rs 2,231 crore from Rs 1,442 crore. On a like-to-like basis, adjusting for accounting changes, premium growth stood at about 32%, indicating continued traction in the retail health segment.Operational performance also improved during the quarter. The claims settlement ratio stood at 94.1%, while the combined insurance service ratio for the nine-month period improved by about 0.5 percentage point from a year ago, pointing to better management of claims and expenses.The company expanded its market presence, with retail health market share rising to 10.2% from 8.8% a year earlier. The customer base grew 23% year on year to 24.5 million lives covered, while customer satisfaction improved, with the net promoter score increasing to 59.The company said demand for health insurance remained resilient, supported by disciplined underwriting, operational efficiencies and a focus on service quality, even as growth moderated marginally across the industry.
